Shipping and Handling Information

All orders FOB (Freight On Board - deals with the shipping of goods).
Orders are shipped UPS ground.
Larger orders will be shipped by common carrier.
We compare rates to give you maximum savings.

Should there be any discrepancies with your order, we must hear from you within 24 hour so we can get in touch with the shipping source and resolve the problem.

Aloha From Oregon takes great care in packaging our product. Unfortunately this does not always prevent accidents. Please notify us immediately of any damage or breakage in shipment. UPS requests all product and shipping materials/boxes be held for 5 days from when you call us to report the damage. If possible, please take pictures of any damage for us to present to the carrier.


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